Privacy Policy
1. Introduction
WorxAI (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and related applications (collectively, the “Services”).
By using WorxAI, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect different types of information depending on how you interact with our Services.
2.1 Personal Information
- Name, email address, and contact details
- Account credentials (e.g., login information)
- Organization or company information
- Billing and subscription details
2.2 Usage Data
- IP address and device information
- Browser type and version
- Pages visited and actions taken within the platform
- Timestamps and session duration
2.3 Customer Data
- Data you upload, create, or manage within WorxAI (e.g., tenants, data sources, configurations, documents)
- API interactions and structured data handled through the platform
2.4 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain sessions
- Improve user experience
- Analyze usage patterns
You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain the Services
- To authenticate users and ensure platform security
- To improve performance, usability, and features
- To communicate with you (support, updates, notifications)
- To process payments and manage subscriptions
- To comply with legal obligations
4. Data Processing and Storage
- Your data may be processed on secure cloud infrastructure (e.g., Microsoft Azure or equivalent providers).
- We implement industry-standard security measures including encryption, access control, and monitoring.
- Data is retained only as long as necessary to fulfill the purposes outlined in this policy.
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share data in the following cases:
5.1 Service Providers
With trusted third-party providers for:
- Hosting and infrastructure
- Analytics
- Payment processing
5.2 Legal Requirements
If required by law or to:
- Comply with legal obligations
- Protect rights and security of WorxAI or users
- Prevent fraud or abuse
5.3 Business Transfers
In case of merger, acquisition, or asset sale.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Role-based access control
- Audit logs and monitoring
- Secure authentication mechanisms
However, no system is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us at: [Insert Contact Email]
8. Data Retention
We retain your data:
- As long as your account is active
- As required for legal, accounting, or reporting obligations
You may request deletion of your account and associated data at any time.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place in compliance with applicable laws.
10. Third-Party Services
Our Services may contain links or integrations with third-party services. We are not responsible for their privacy practices.
11. Children’s Privacy
WorxAI is not intended for individuals under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email:
Company: WorxAI
Address: